radiance33app.com / Privacy Policy

Last Updated: April 17, 2025

Radiance33 (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (radiance33app.com) or use the Radiance33 mobile app.

1. Who We Are

Data Controller: Radiance33
Email: [email protected]
Address: Radiance33 HQ, Los Angeles, California, USA

If you are located in the European Economic Area (EEA), Radiance33 is the controller of your personal data under GDPR.

2. Information We Collect

We collect and process the following categories of personal data:

2.1 Personal Information You Provide

  • Name
  • Email address
  • Account details (if you register)
  • Preferences or beauty profile (optional)
  • Messages or inquiries sent to us
  • Payment data (handled securely via third-party processors)

2.2 Automatically Collected Data

  • IP address
  • Browser/device type
  • Time zone and language
  • Usage data: pages visited, actions taken, time spent
  • Cookie identifiers and similar technologies

2.3 From Third Parties

  • Analytics providers (e.g., Google Analytics)
  • Social media if you interact with our content
  • App store platforms

3. Why We Use Your Data (Legal Basis)

We process personal data based on the following legal grounds under GDPR:

PurposeLegal Basis
Sending newsletters or marketingConsent
Account creation and service deliveryContractual necessity
Personalizing content via AILegitimate interest / Consent (for EEA)
Analytics and website improvementLegitimate interest (or Consent, EEA users)
Responding to inquiries or supportLegitimate interest / Contractual necessity
Legal compliance and fraud preventionLegal obligation

4. CCPA Notice to California Residents

If you are a California resident, you have the following rights under the CCPA:

  • Right to Know: What personal information we collect, use, disclose, or sell
  • Right to Delete: Request deletion of your personal data
  • Right to Opt-Out: Say no to the sale of personal information (we don’t sell)
  • Right to Non-Discrimination: We won’t penalize you for exercising your rights

To exercise your rights, email us at [email protected] or submit a request via our site footer.

We do not sell your personal data.

5. Cookies & Tracking Technologies

We use cookies to:

  • Save your preferences
  • Analyze site/app usage
  • Customize experiences and offers

Upon visiting our site, you’ll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage preferences

You can also change your cookie settings in your browser or re-open the consent banner.

6. Data Sharing & Transfers

We may share your data with:

  • Service providers: For hosting, email marketing, analytics, and support
  • Payment processors: Stripe, Apple, Google Pay (we never store full card details)
  • Legal authorities: When required by law
  • Business transfers: If we merge, sell, or acquire assets

If you’re in the EEA, your data may be transferred outside Europe (e.g., to the US). In such cases, we use appropriate safeguards like Standard Contractual Clauses (SCCs).

7. Data Retention

We retain your data only for as long as necessary to fulfill the purpose it was collected, or as required by law. You may request deletion at any time (see Your Rights below).

8. Your Rights (GDPR & CCPA)

If you’re in the EEA, your rights include:

  • Access: Know what personal data we hold
  • Correction: Fix inaccurate information
  • Deletion: Have your data erased (“right to be forgotten”)
  • Objection: Stop processing based on legitimate interest
  • Portability: Get a copy of your data in machine-readable format
  • Withdraw Consent: At any time, for activities that require it

If you’re in California (CCPA):

  • Access, delete, and opt-out of data collection as noted above

To exercise your rights, email us at [email protected] with the subject “Data Request”.

9. Email Communications & Newsletters

You can subscribe to receive:

  • Launch announcements
  • New product releases
  • Personalized beauty tips

You may unsubscribe at any time using the link in our emails.

10. Security Measure

We take industry-standard steps to protect your information:

  • SSL encryption
  • Secure cloud infrastructure
  • Access control and monitoring
  • Routine data audits

However, no method is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Radiance33 is not intended for children under 13 (or 16 in the EU). We do not knowingly collect information from minors. If you believe a child has provided us data, contact us immediately for removal.

12. Updates to This Policy

We may revise this Privacy Policy as needed. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review it regularly.

13. Contact Us

For questions or data requests, contact:

📧 Email: [email protected]
📍 Address: Radiance33 HQ, Los Angeles, CA, USA
📞 Phone: +1 (800) 987-3323